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KSG Strategic Consulting Featured in Article
on TheStreet.com
KSG CEO Shares Customer Service Strategies with Readers
FOR IMMEDIATE RELEASE
KSG Strategic Consulting
Media Inquiries: Jillian P. McKoy, 215-680-3392
Email:publicrelations@ksgsc.com
(WASHINGTON, DC) March 17, 2009 - KSG Strategic Consulting is featured in today's
article focusing on customer service for TheStreet.com.

Giving Customers What They Want in Seven Steps details strategies that all companies -
large or small - should employ to meet their customers' needs and get valuable feedback
from them.

TheStreet.com, Inc. is a leading financial media company whose network of Web sites serves
as the premier online destination for all areas where money and life intersect.

Since its inception in 1996, TheStreet.com's free, award-winning Web site, thestreet.com,
covers the financial markets, economic and industry trends, and investment and financial
planning. The Street was founded by financial expert and Fast Money host Jim Cramer.

To read the article, visit
http://www.thestreet.com/story/10472496/1/give-customers-what-they-want-in-seven-steps
.html
.



ABOUT KSG STRATEGIC CONSULTING

KSG Strategic Consulting is a consulting firm that helps clients improve, promote, and
sustain their businesses. Specialty areas include: strategic planning and alliance building;
marketing & public relations; and, training & development. Founded in 2003, KSG Strategic
Consulting is based in Washington, DC and Philadelphia, PA. For more information, visit

www.ksgsc.com
.